Project Eragle - POR Campania Fesr 2014-2020
Description of the project
"Eragle" intends to create a web platform interconnected to the mobile application for iOS and Android, which allows to create a two-way communication based on multimedia streams (audio, video) between the back-end operator and the end user, facilitating technical interventions of any kind that otherwise would require expenditure of energy, time and resources with beneficial effects on the environment and working comfort.
The system should develop a tool to support technical interventions with the aim of analyzing faults and, where possible, repairing them in relation to the technological equipment being maintained by the customer. The implementation of the technical support will take place, according to the basic idea, thanks to the use of audio/video communication channels and interactive feedback and screen pointing tools based on three-dimensional elements in an augmented reality environment.
In this way, Eragle will make it possible to streamline the business process relating to the technical interventions carried out at the customer's premises, which will be completely new, with a significant increase in productivity, a significant reduction in work effort and therefore an improvement in the quality of the working environment (use of real time).PROJECT CO-FINANCED BY THE EUROPEAN UNION, THE ITALIAN STATE AND THE CAMPANIA REGION, AS PART OF THE POR CAMPANIA FESR 2014-2020.